التسويق عبر وسائل التواصل الاجتماعي

التسويق عبر وسائل التواصل الاجتماعي

Social Media Marketing Course Outline

Module 1: Introduction to Social Media Marketing

Topics

• What is Social Media Marketing?
• Benefits of Social Media Marketing
• Organic vs. Paid Marketing
• Social Media Trends
• Building Brand Awareness

Learning Outcomes

• Understand the role of social media in business growth
• Identify major social media marketing objectives

Module 2: Understanding Your Audience

Topics

• Target Audience Research
• Demographics Analysis
• Psychographics Analysis
• Customer Journey
• Creating Buyer Personas

Practical Exercise

• Develop buyer personas for a selected business

Learning Outcomes

• Define and analyze target audiences
• Create effective customer profiles

Module 3: Choosing the Right Social Media Platforms

Topics

• Overview of Major Platforms:
  • Facebook
  • Instagram
  • LinkedIn
  • X (Twitter)
  • TikTok
  • YouTube
• Niche Platforms
• Audience-Platform Alignment
• B2B vs B2C Platform Selection

Practical Exercise

• Select the best platform mix for different businesses

Module 4: Content Marketing for Social Media

Topics

• Content Strategy Development
• Content Types:
  • Images
  • Videos
  • Reels
  • Stories
  • Live Streams
  • Infographics
• Content Calendar Planning
• Content Creation Tools
• Storytelling Techniques

Practical Exercise

• Create a one-month content calendar

Module 5: Engagement and Community Building

Topics

• Community Management
• Responding to Comments and Messages
• Social Listening
• Building Customer Relationships
• Live Sessions and Q&A Events
• Managing User-Generated Content

Practical Exercise

• Community management scenarios

Module 6: Social Media Advertising

Topics

• Introduction to Paid Social Advertising
• Advertising Objectives
• Ad Formats
• Audience Targeting
• Budgeting and Bidding
• Campaign Setup Basics

Platforms

• Facebook & Instagram Ads
• LinkedIn Ads
• TikTok Ads
• YouTube Ads

Practical Exercise

• Create a sample advertising campaign

Module 7: Influencer Marketing

Topics

• What is Influencer Marketing?
• Types of Influencers:
  • Nano Influencers
  • Micro Influencers
  • Macro Influencers
  • Mega Influencers
• Influencer Selection Criteria
• Campaign Planning
• Measuring Influencer Performance

Practical Exercise

• Design an influencer campaign

Module 8: Analytics and Performance Measurement

Topics

• Social Media Analytics Tools
• Key Performance Indicators (KPIs)
• Reach and Impressions
• Engagement Rate
• Conversion Tracking
• Reporting and Dashboards

Practical Exercise

• Analyze campaign performance reports

Module 9: Social Media Crisis Management

Topics

• Online Reputation Management
• Identifying Potential Crises
• Crisis Response Planning
• Handling Negative Comments
• Brand Protection Strategies

Practical Exercise

• Crisis management simulation

Module 10: Building a Complete Social Media Strategy

Topics

• Setting SMART Goals
• Audience Analysis
• Platform Selection
• Content Planning
• Advertising Integration
• Performance Measurement